Warranty
OUR WARRANTY
At Republic Home, we’re committed to products of great integrity - furniture made with uncompromising quality and care. In a world prone to disposal, the durability of our products only makes sense for all of us and for our environment. Republic Home warrants its merchandise to be free of defects in both construction materials and workmanship from the date of delivery for the number of years noted below when used in a residential (non-commercial) setting.
EXCLUSIONS:
The Republic Home Warranty does not cover damage due to normal wear and tear, accidents, misuse, natural disasters, or improper care and storage. Please refer to the Republic Home Care Guide for details on how to properly care for your upholstery product.
A weight restriction of 120 kg per seating space applies to all of our sitting furniture.
Many of our pieces are as unique as the artisan that made them, and the little details are a big reminder that a real person created something special just for you. Collections crafted from recycled metals, reclaimed woods, and other hand-finished, natural materials showcase beautiful, organic variations, irregular distresses, sporadic oxidations, color fluctuations, etc. These are normal characteristics that will not affect the performance of your piece and are not considered quality defects.
| PRODUCT CATEGORY | WARRANTY PERIOD |
EXCLUSIONS & DETAILS |
| Indoor Upholstery (not warranted for outdoor use) | ||
| Frames & Spring Support Systems for Sofas, Sectionals, Chairs & Ottomans | 5 years | Includes frame and spring support systems against breakage due to defects in construction materials and workmanship. |
| Cushion Cores & Tailoring | 2 years | Includes seam slippage, buttons, and zipper closures. Excludes loss of resilience, loft, or crown. Cushion cores used in seat cushions, back pillows, and padding will soften and conform to the shape of the user as a result of normal use. This is not considered a manufacturing defect. |
| Fabric & leather | 1 year | Excludes fading from ultraviolet light. |
| Indoor Furniture (not warranted for outdoor use) | ||
| Wood Furniture | 5 years | Warrants frame against breakage due to defects in material. Natural wood may display small splits, knots, joint lines, or other organic features. These are normal characteristics and are not considered quality defects. This Warranty does not cover expansion, contraction, or effects of extreme high/low humidity. |
| Metal Furniture, Marble & Stone Top Tables, Glass & Mirror Components | 5 years | Includes broken frames, loose joints and welds. This Warranty does not cover the following: rusting or tarnishing of metal materials resulting from abrasive scratches; glass and mirror cracks or breakage; stains or changes in colour or texture of marble and stone materials. |
Warranty Definition
This Republic Home Warranty is non-transferable and applies to both indoor and outdoor furniture that is used in a residential (non-commercial) setting only and is void if the furniture is used in what is considered to be a non-household setting, or is misused, handled improperly, reupholstered, or repaired by any resource other than Republic Home or its partners. Proper care and use are essential to preserving your rights under this warranty.
Warranty Service
Republic Home will repair or provide reasonably equivalent furniture as a replacement due to any product defects. In case of replacement, Republic Home cannot guarantee that you will receive exactly the same piece. If your piece is no longer available, a comparable piece of equal value and similar style will be substituted. No cash refund is available and in no case shall Republic Home be liable for more than the purchase price of the furniture or for incidental or consequential damages.
Proof of purchase is required to exchange merchandise or receive warranty service. If any item is repaired or replaced under this Warranty, it will be covered only for the remainder of the original warranty period.
Warranty Limitations
The Republic Home Warranty does not cover damage due to normal wear and tear, accidents, misuse, natural disasters, or improper care and storage. Many Republic Home pieces are handcrafted from natural materials. Their beauty is in their natural variations, irregular distresses, sporadic oxidations, color fluctuations, etc. These are normal characteristics that will not affect the performance of your piece and are not covered by the Limited Warranty.
This warranty excludes all Clearance Items (marked As-Is, Last Chance! Extra Savings or otherwise to indicate a final, non-returnable sale), Floor Samples, Custom Artwork, and One-of-a-Kinds.
In addition, all Rugs, Lighting, Mirrors, Wall Art, Bedding, Decor, Jewellery, Ceramics, and other items not specifically listed above are not warranted.
This Warranty is given as an exclusive warranty and exclusive remedy, and no other warranties, either express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose or purposes are made, and any such warranties are expressly disclaimed. There are no warranties which extend beyond the description contained in this warranty. To the maximum extent permitted by law, Republic Home hereby disclaims all liability for damages based on negligence and strict product liability. This warranty is extended to the Purchaser alone and no others, is non-transferable and non-assignable, and may not be enlarged in its scope by any representative, salesperson, agent, or other employee of Republic Home. This provision is a material term of this warranty and its violation or breach by Purchaser or any of Purchaser’s agents or representatives shall void and cancel this warranty for all purposes. Republic Home products are not designed for commercial use (such as use in hotels, restaurants, or any other place where the public may use a product outside of a private residential setting) unless specifically stated, and without limiting any other disclaimer herein, we disclaim all liability for any damages arising from such commercial use. Purchasing items online implies acceptance of this warranty by the Purchaser.
This warranty is in addition to the rights granted by the Consumer Guarantees and Fair Trading Act 1993.