Homewares, fashion and gifts
We offer free shipping NZ-wide for online homewares, fashion and gift orders over $300 in value in the Auckland region, and orders over $500 for the rest of New Zealand.
Flat rate delivery charges NZ-wide (excluding the Outer Islands - Chatham Island, Stewart Island, Kawau Island, Waiheke Island, Matakana Island, Great Barrier Island and d’Urville Island - which will incur additional costs) for purchases which aren't eligible for free shipping are as follows:
$6 - product up to 2 kgs
$10 - product 2-4kgs
$20 - product 4-5kgs in weight
$30 - product >5kgs in weight
Rest of North Island
$12 - product up to 2 kgs
$20 - product 2-4kgs
$30 - product 4-5kgs in weight
$40 - product >5kgs in weight
$22 - product up to 2 kgs
$35 - product 2-4kgs
$45 - product 4-5kgs in weight
$60 - product >5kgs in weight
Delivery times will vary depending on your location. We endeavour to get your order to you within 3-4 days, however some remote and rural areas may take a little longer. If you do not receive your order within a reasonable time please contact us and we will track your parcel.
We do not deliver to PO Boxes, please advise a physical delivery address when ordering. If you are not there when our courier or freight forwarder calls they will leave the parcel for you, if you want to sign for your parcel and you do not want it left please note this in the 'Comments' box when ordering.
We provide free gift wrapping... If you want gift wrapping, let us know in the comment box.
Some furniture items are available for purchase online, and the delivery cost is automatically calculated based on the item and where it is to be delivered.
For other furniture items that can not be immediately added to your shopping cart, please enquire. If the item is in stock we will provide a cost for delivery. The delivery cost can either be added to your order, or paid in cash on delivery to our freight forwarder when the furniture is delivered.
For all furniture deliveries we will be in contact to advise when you can expect delivery. For Auckland deliveries we can often make deliveries within 3-4 days, but other areas in NZ may be up to 12 days.
If you are in no rush to take delivery of furniture items we can store items in our warehouse, however, there is a charge if items are to be stored for more than 2 weeks. This can be discussed at the time of making the order.
We are happy to ship orders overseas. Please contact us at firstname.lastname@example.org for a quote before placing an order. International customers will be responsible for paying any duties or taxes relevant to their country of residence.